Terms of service
JACEWIR Terms of Service
Effective Date: September 23, 2026 Â Â
Welcome to JACEWIR. These Terms of Service govern your use of the JACEWIR online store and your purchase of products from JACEWIR LLC.
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.
1. About JACEWIR
JACEWIR LLC operates this online store and sells JACEWIR Shea Butter and related products.
JACEWIR Shea Butter is produced in Ghana and repackaged for retail sale by JACEWIR for customers in the United States and Ghana.
2. Products and Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, ingredients, sizes, weights, pricing, and other product information.
Because JACEWIR Shea Butter is a natural, unrefined product, variations in color, scent, texture, firmness, and consistency may occur between batches.
These natural variations do not necessarily indicate a defective product.
Product photographs are provided for illustration. Actual product appearance may vary slightly due to lighting, photography, screen settings, and the natural characteristics of the product.
3. Pricing and Availability
Prices and product availability may change at any time without prior notice.
We reserve the right to correct pricing, product information, availability, or other errors and to cancel or adjust an order when necessary.
If an order is affected by a significant pricing or product information error, we may contact you before processing the order.
4. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete information.
You are responsible for reviewing your order details, including:
• Product selection
• Quantity
• Shipping address
• Billing information
• Shipping method
An order confirmation does not necessarily mean that the order has been accepted if there is an error or issue that requires correction.
Payment must be successfully processed before an order can be fulfilled.
5. Shipping
We ship orders to the locations and under the shipping options displayed at checkout.
Shipping times may vary depending on the shipping method, destination, carrier, weather, and other circumstances outside our control.
Once an order has been shipped, carrier delays may occur.
Customers are responsible for providing an accurate shipping address.
For additional information about shipping, please review our Shipping Policy.
6. Returns and Refunds
JACEWIR generally does not accept returns or exchanges, and sales are generally final.
Because our products are personal-care and skincare products, opened or used products cannot generally be returned.
For complete information about returns, refunds, damaged orders, warm-weather shipping, and other situations, please review our Return & Refund Policy.
Nothing in these Terms of Service limits any rights or remedies that cannot legally be excluded under applicable law.
7. Warm-Weather Product Changes
JACEWIR Shea Butter is a natural product that may soften, melt, or change consistency when exposed to heat.
Temperature-related changes may occur during storage or shipping and generally do not affect the intended use of the product.
Customers should store the product in a cool, dry place away from direct sunlight and excessive heat.
8. Website Use
You agree to use the JACEWIR website only for lawful purposes.
You may not use the website to:
• Violate applicable laws or regulations
• Attempt to interfere with the operation or security of the website
• Access information or accounts without authorization
• Upload malicious code or harmful material
• Engage in fraudulent activity
• Misuse our website, content, or services
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, website, or services.
9. Intellectual Property
The JACEWIR name, logo, product images, website content, photographs, graphics, text, videos, designs, and other materials provided by JACEWIR are owned by or licensed to JACEWIR LLC unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use our content or branding for commercial purposes without our prior written permission.
10. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping carriers, or other services.
JACEWIR is not responsible for the content, policies, availability, or practices of third-party services.
Your use of third-party services may be subject to their own terms and policies.
11. Disclaimer
Our products are sold for their intended cosmetic and personal-care uses as described on our website.
Product information provided by JACEWIR is for general informational purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
If you have allergies, sensitivities, a medical condition, or concerns about using a skincare product, consult an appropriate healthcare professional before use.
Customers are responsible for reviewing product ingredients and determining whether a product is appropriate for their individual needs.
12. Limitation of Liability
To the extent permitted by applicable law, JACEWIR LLC will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time.
When we make changes, we may update the Effective Date shown at the beginning of these Terms.
Your continued use of our website after updated Terms are posted means that you accept the updated Terms, to the extent permitted by applicable law.
14. Governing Law
These Terms of Service are governed by the applicable laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles.
Any dispute will be handled in accordance with applicable law.
15. Contact Us
If you have questions about these Terms of Service, please contact us:
JACEWIR LLC
Email: jane@jacewir.com
Moisturize with Purpose.